Our Leeds Service

Previously I was working in a nursery, but unfortunately I was made redundant in 2020 due to the COVID-19 lockdown. I had recently passed my driving test in January, which meant I had more options when it came to finding new work. 

I had always wanted to work in care as I feel like I am naturally a caring person and I love meeting new people. I wanted to make a difference.

Be Caring were very helpful – it wasn’t about what they needed, instead they listened to what I could give them. When they sent me an offer, I took the job straight away!

The role of a Carer is more complex than people think!

The needs of a client can differ from person to person – mobility, mental health, substance abuse and learning disabilities are just a few challenges faced by the people we support. The most important thing I learnt was to treat everyone as an individual.

I’ve recently taken on the role of Team Leader where I support other Care Workers. Feeling supported is really important. If it’s your first time at someone’s house, you don’t know what to expect, so having a little chat beforehand and going through what to expect can help new carers feel more relaxed. A little bit of information goes a long way!

To deliver good care you need to have the ability to empathise with others. You also need to be able to reflect and apply that to your work through things like continued research into best practice. 

Communication is so important! I always sit down with the client and their families and reassure them it’s their home. I won’t do anything they don’t want me to do. Knowing that you understand how they feel goes a long way.