With an unwavering commitment to transformative initiatives and fostering an exceptional workplace culture, we were triumphant in the Business Culture Leadership category at the Business Culture Awards!

Our Chief Executive Officer Sharon Lowrie received the award. Sharon is our guiding force behind our organisation, and expressed gratitude stating, “We have an amazing team who are committed to making a difference to people’s lives 365 days of the year. I am extremely privileged to be in this role and can’t thank every one of my colleagues enough for all they do and how they support one another.”

The Business Culture Awards, a pinnacle in acknowledging organisational excellence, underwent scrutiny by a distinguished panel comprised of over 50 distinguished HR and business professionals. Our triumph speaks volumes about the profound impact of our engagement initiatives.

The journey to this success stems from a remarkable turnaround orchestrated under Sharon’s leadership. Upon her appointment as interim Finance Director, our organisation grappled with insurmountable challenges. However, Sharon’s strategic insight and decisive actions steered us to success, reviving financial stability and transforming the organisational culture.

A comprehensive overhaul followed, encompassing restructuring efforts, collaborative rebranding initiatives, and a values-driven approach that motivated an isolated workforce into a unified, engaged team. Embracing a model valuing its workforce, we transformed homecare by ensuring fair compensation through our shift pay model.

Our implementation of a revolutionary shift pay model across all our homecare services have led to improved earnings, enhanced care delivery, and reinforced our position as a leading homecare service provider in the sector. The feedback received from client and colleagues alike stand as a testament to our unwavering commitment to quality, dignity, and support.

The results of this transformative journey are nothing short of remarkable. We not only attained financial stability by eliminating debts and turning profits but also elevated colleague satisfaction and engagement to unprecedented heights. With our amazing Net Promoter Score of 62, and 91% of colleagues recommending us as a place to work, we stand proud as a beacon of excellence in both care provision and workplace satisfaction.

This win at the Business Culture Awards not only signifies our remarkable journey but also underscores our unwavering commitment to redefining the standards of homecare and organisational culture, setting a benchmark for excellence in the industry.